Terms of service

Last updated: July 17, 2026

These Terms of Service ("Terms") govern your access to and use of the Waikiki Essentials website, and your purchase of any products offered through it (together, the "Services"). By visiting our site or placing an order, you agree to these Terms. If you do not agree, please do not use the Services.

Who We Are

The Services are operated by Waikiki Essentials ("we," "us," or "our"). Throughout these Terms, "you" refers to the visitor, customer, or user of the Services. We may update, change, or replace any part of these Terms by posting updates to this page; it is your responsibility to review it periodically.

Eligibility

By using the Services, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us consent to allow any of your minor dependents to use the Services. You may not use our products for any illegal or unauthorized purpose.

Products and Pricing

We make every effort to display our products and their colors as accurately as possible, but we cannot guarantee that your screen's display will be accurate. All products are subject to availability, and we reserve the right to limit quantities or discontinue any product at any time.

Prices for our products are shown in the currency indicated at checkout and are subject to change without notice. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

Orders and Payment

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing or product information, or suspected fraud. You agree to provide current, complete, and accurate purchase and account information for all purchases.

Payment must be received before an order is processed. By submitting payment information, you represent that you are authorized to use the payment method provided.

Shipping and Delivery

Estimated shipping and delivery times are provided as guidance only and are not guaranteed. Title and risk of loss for products pass to you upon delivery to the carrier. Any shipping or delivery details specific to your order are described during checkout and in your order confirmation.

Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are handled in accordance with our Refund Policy, which is incorporated into these Terms by reference. Please review that policy for details on eligibility, timeframes, and how to start a return.

Intellectual Property

All content on the Services — including text, graphics, logos, images, product designs, and software — is the property of Waikiki Essentials or its content suppliers and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any part of the Services without our prior written permission.

Prohibited Uses

You agree not to use the Services: for any unlawful purpose; to solicit others to perform unlawful acts; to infringe upon our or others' intellectual property rights; to harass, abuse, or harm others; to submit false or misleading information; to upload or transmit viruses or malicious code; to collect or track the personal information of others; or to interfere with or circumvent the security features of the Services. We reserve the right to terminate your use of the Services for violating any of these prohibited uses.

Accounts

If you create an account, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your device. You accept responsibility for all activities that occur under your account.

Third-Party Links

The Services may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, policies, or practices of any third-party sites, and you access them at your own risk.

Disclaimer of Warranties

The Services and all products are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the Services will be uninterrupted, secure, or error-free.

Limitation of Liability

To the fullest extent permitted by law, Waikiki Essentials shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Services or any products purchased through them. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Waikiki Essentials and its affiliates from any claim or demand, including reasonable legal fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.

Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Waikiki Essentials operates, without regard to its conflict of law provisions.

Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes are effective when posted to this page, and the "Last updated" date above will be revised accordingly. Your continued use of the Services after any changes constitutes acceptance of the new Terms.

Contact

Questions about these Terms of Service can be sent to us through our Customer Care form, or by email at the contact address listed on our website.